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Cookie Policy

Last updated: 2026-01-09

1. About this Cookie Policy

ReFresh Pty Ltd ("the Company," "we," "us," or "our") operates refreshtech.org and provides a WHS compliance SaaS platform for professional compliance workflows. This Cookie Policy explains how cookies and similar technologies are used on the Service. It supplements the Privacy Policy.

The Company updated this Cookie Policy after migrating from a third-party analytics tool to a self-hosted analytics solution with session-level anonymisation. This change reduces the data collected about individual user behaviour, and the cookie banner and this policy have been updated to reflect it.

2. Why the Service uses cookies

The Service uses cookies to support session continuity, security, cookie-banner settings, and user interface preferences. These functions help users complete compliance workflows reliably. The Company also uses self-hosted analytics with session-level anonymisation to understand how the platform performs and to improve the Service for HR teams.

The Company does not currently use marketing cookies.

3. Cookie categories

Category Examples Lifetime
Strictly Necessary Session management, CSRF token, and cookie-banner dismissal state Up to 12 months
Preferences User interface preferences Up to 12 months
Analytics Self-hosted analytics with session-level anonymisation Up to 13 months
Marketing Not currently used Not applicable

Strictly necessary cookies support the operation and security of the Service. Preferences cookies remember choices that help present the Service consistently. Analytics cookies help the Company assess usage patterns at a session level without treating the analytics data as fully anonymous.

4. Notice and choices

The Service uses a notice-only model. Cookies are not subject to prior opt-in acceptance through the banner. The banner provides information about the Company's cookie use and records whether the banner has been dismissed.

By continuing to use the Service, you consent to our use of cookies as described above. You can opt out of analytics cookies through our cookie banner or by configuring your browser.

Browser settings allow you to block or delete cookies; see aboutcookies.org for instructions.

Blocking strictly necessary cookies may affect session continuity, security functions, or the availability of parts of the Service. Blocking preferences or analytics cookies should not prevent access to core compliance workflows, but some preferences or platform improvement measurements may not be available.

5. Privacy signals and opt-out

The Service respects browser-level privacy signals and do-not-track preferences where technically feasible. Users may opt out of analytics cookies through the cookie banner at any time.

6. Changes to this Cookie Policy

The Company may update this Cookie Policy when its cookie practices, analytics arrangements, or the Service change. The latest version will be published on this page with its updated date.

7. Contact

For questions about cookies or this Cookie Policy, contact the Company at [email protected] or write to:

ReFresh Pty Ltd
Level 5, 100 Market Street
Sydney NSW 2000
Australia
ReFresh

WHS psychosocial compliance without the paperwork spiral. Built for Australian HR and WHS teams.

+61 2 8046 3120
[email protected]
Level 5, 100 Market Street, Sydney NSW 2000

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