How It Works

From first login to a filed compliance programme

Four steps that take an Australian HR or WHS team from initial hazard assessment to an auditable, up-to-date compliance record.

01

Map your workplace hazard profile

When you first log in, ReFresh walks you through a structured hazard identification questionnaire. You describe your workforce size, work arrangements, industries, and job types. The platform cross-references your answers with the 13 psychosocial hazard categories recognised in the Safe Work Australia Code of Practice and generates your initial hazard profile, showing which categories are likely present and at what priority level. This replaces the blank-spreadsheet starting point that trips most compliance teams.

02

Generate policy drafts and complete your risk register

For each identified hazard, ReFresh drafts a compliant control policy aligned to your jurisdiction's WHS Regulations and the applicable Code of Practice. Your compliance team reviews, edits and approves each document. Simultaneously, you populate the risk register with the hazard details, control measures in place, the person accountable and the next review date. Every draft, edit and approval is saved with its timestamp and the name of the person who made the change.

03

Receive and action regulation updates

ReFresh monitors Safe Work Australia publications, state and territory WHS authority guidance, and relevant tribunal and court decisions. When a regulatory change affects your compliance programme, you receive a targeted alert that identifies the specific policies and register entries affected. The platform prepares a draft update for each affected item. Your team reviews, adjusts and re-approves. No manual scanning of government websites. No risk of being unaware of a change that affects your obligations.

04

Export your evidence and demonstrate compliance

At any time, you can export the full audit log, your current policy set and your risk register as a structured evidence package. The export format is aligned to the document types WHS investigators typically request. Whether you are preparing for an internal governance review, responding to a WHS inspector inquiry or demonstrating due diligence to your board, the evidence is complete, current and formatted correctly. There is no last-minute document assembly under pressure.

What makes ReFresh different from a template library

Generic policy templates get you a document. ReFresh gets you a defensible compliance programme that stays current.

Jurisdiction-aware drafting

Australian WHS law is not uniform across all states and territories. ReFresh accounts for your jurisdiction's specific regulations and any variations from the Model WHS Law when it generates your policies.

Continuous, not one-off

A template library produces a document once. ReFresh maintains your compliance programme continuously. When regulations change, your documents change with them. Your compliance posture is current at all times.

Every action is attributed

Compliance must be demonstrable as well as real. ReFresh records who reviewed, who approved and when, on every single document action. This attribution trail is what WHS investigators look for when assessing whether due diligence was exercised.

Ready to see the steps in action?

Book a 30-minute walkthrough and see a real hazard profile built from scratch.